bizCMDB helps create a enterprise repository of your business objectives, processes supporting those objectives, jobs that are run to fulfill those processes and applications used in those jobs. This will allow you to perform a true Business Impact Analysis. This feature is lacking in most tools available in the industry today. bizCMDB also allows you to upload job sources and steps to help technical audience with support fulfillment activities. The tool has built-in search consoles to address Change Request Impact Analysis and Assessment that can help you view and visualize the potential impacts of the change from both technical and business perspectives. So, when you decide to make a change in an application or its environment, you get complete visibility into what business processes and areas might be impacted. What more, you can quickly find out those responsible persons in relevant areas and communicate true impacts. Similarly, when an objective change results in a business process, quickly identify the underlying jobs and applications that might require your technical team's attention. The Incident Management Console will allow you to lookup by incident entity and quickly find out all those areas impacted in both business and technical teams. This will allow you to quickly assemble incident resolution teams and identify stakeholders that have to be involved to get the incident resolved. This can significantly reduce incident resolution times, thereby increasing overall productivity, since you are not deadlocked into finding who to relay the information but on fixing the incident.